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Helpdesk: ECS 020 / 410-455-3838 / Email: helpdesk@umbc.edu

myUMBC User Survey Comments

What Would Improve myUMBC Role
Being able to connect to the email and download the messages at home Faculty
make it work reliably. make it much faster. At the beginning of every semester, when instructors are forced to use myUMBC to adjust schedules and advise students, myUMBC invariably is broken or ungodly slow. this prevents use during the time needed most. Faculty
It shouldnt be so bland. Should have more color and variety to it. Faculty
I'm faculty but graduated from here and occasionally take a class. I would like the faculty options to be at the top. The blackboard tab is less convenient than a bookmark. If you keep it can you get it to automatically log one in? 'business services' is full of info; maybe too full. It's not clear form the tab title what's under it. It's not intuitive (to me) that the microsoft license would be there, nor links to the bookstore etc. In general, it's not real clear what is under each tab. Maybe a site map in the 'getting help' or as it's own tab might be useful. Faculty
First: I am unhappy to lose Pine through telnetting, as is planned. Although I am aware of the security risks, and although Pine is text-based, it is also very fast for reading and filing messages, and for finding saved messages (and, because I travel a lot, I keep a lot of saved messages as a mobile filing system). UMBC's web-based system can be extremely slow, as pages have to load for every function used. This is especially frustrating--and prohibitively expensive--in foreign countries, where it can take 20 minutes for any one web page to load. I tend to use e-mail on myUMBC for any long messages and for sending and opening attachments, but I still like Pine for a fast check on e-mail and for negotiating saved mail. Having to use myUMBC e-mail exclusively will impact me severely and negatively. I know this is not a unique problem, because I find colleagues from all around the world using Pine when travelling. Second: I am frustrated to have to log-in twice, once to get into myUMBC and again to get into e-mail. Bearing in mind how long it can take to load a web page in some situations, please note that what is now required is (1) to load www.umbc.edu, (2) to click on myUMBC, (3) to click on "go here," (4) to log in, (5) to click on e-mail, (6) to log in again. When exiting, I have to (1) go all the way back to the UMBC home page, (2) go to myUMBC again, (3) go "here" again, (4) double click on Logout, and (5) wait for the message that credentials have been destroyed. I don't get that message if I simply hit "logout" while in e-mail, so I always try to follow this byzantine path to clear my records. Faculty
First: I am unhappy to lose Pine through telnetting, as is planned. Although I am aware of the security risks, and although Pine is text-based, it is also very fast for reading and filing messages, and for finding saved messages (and, because I travel a lot, I keep a lot of saved messages as a mobile filing system). UMBC's web-based system can be extremely slow, as pages have to load for every function used. This is especially frustrating--and prohibitively expensive--in foreign countries, where it can take 20 minutes for any one web page to load. I tend to use e-mail on myUMBC for any long messages and for sending and opening attachments, but I still like Pine for a fast check on e-mail and for negotiating saved mail. Having to use myUMBC e-mail exclusively will impact me severely and negatively. I know this is not a unique problem, because I find colleagues from all around the world using Pine when travelling. Second: I am frustrated to have to log-in twice, once to get into myUMBC and again to get into e-mail. Bearing in mind how long it can take to load a web page in some situations, please note that what is now required is (1) to load www.umbc.edu, (2) to click on myUMBC, (3) to click on "go here," (4) to log in, (5) to click on e-mail, (6) to log in again. When exiting, I have to (1) go all the way back to the UMBC home page, (2) go to myUMBC again, (3) go "here" again, (4) double click on Logout, and (5) wait for the message that credentials have been destroyed. I don't get that message if I simply hit "logout" while in e-mail, so I always try to follow this byzantine path to clear my records. Faculty
better gui Faculty
Allowing instructors to post grades for students electronically Faculty
webmail interface is difficult for large number of messages or large numbers of folders and nested folders. Faculty
Drop-down menus to help in searching. Perhaps a search function. Faculty


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